A locally owned shop working right across the Shuswap and North Okanagan, from Chase and Sorrento to Enderby and Armstrong.
Services
Plumbing, heating, cooling and gas fitting are all in-house, so one job doesn't need two companies booked around each other.
What to expect
From the first phone call to the last tool going back in the truck, nothing about this job should be a surprise to you.
Someone here picks up, listens to what you're dealing with, and books a time that suits your week. You won't be leaving a message with an answering service and hoping for a callback.
We come out and look at it properly: the space, what's there now, and what the job actually involves. Our estimates are free, and you'll have the number before any work starts.
The figure we quote is the figure on the invoice. If we open something up and find a second problem behind the first, that's a conversation with you, not a line item you discover at the end.
The pipe run behind a panel gets the same care as the tap you'll look at every day. Then the boot covers go on, the mess comes with us, and you get your house back.
Thanks Patti and Paul for looking after me and my tenants so quickly. Having NO HEAT is a BIG deal in the winter. Ecoflow answered their phone and dispatched a tech (Paul) within the hour. Fixed the issue on the spot... It doesn't get any better than that! Thank you for caring about your clients. Many thanks guys! You are on speed dial.
Rebates
There's real financial assistance on the table for a heat pump in BC right now. Here's what's currently available, and how we help you claim it.
Open to every household, whatever your income.
If your home is heated with electricity, like baseboards or an electric furnace, switching to a heat pump gets you up to $4,000.
Read the details at betterhomesbc.ca (opens in a new tab)The bigger rebates, for income-qualified households.
It's income-tested across three tiers, so what you get depends on your household income and what you're replacing. Coming off oil, gas or propane pays the most.
Check if you qualify at betterhomesbc.ca (opens in a new tab)Program amounts and rules change often. Both were last checked against the program pages on 30 September 2026.
But we've got you covered
The rebate paperwork always comes in two parts: the contractor section and the homeowner section. We get ours submitted quickly and then hand you everything you need to get yours filled out, so you can get that money back as soon as possible.
And if you get stuck, we're always just one phone call away to help you sort it out.
Need more information about rebates, or want to work out whether you qualify?
See how rebates work and who qualifiesEquipment we install and service
With Ecoflow Plumbing and Heating, you're not just hiring a service provider; you're choosing a partner dedicated to your quality of life.
Our labour is covered for one year, and the equipment carries its manufacturer's warranty, which we register on your behalf so it's actually in force when you need it.
If something we installed or repaired isn't doing what we told you it would do, call the office and we'll be back out to look at it at no charge. No arguing about whose fault it is first.
Reviews
We've worked hard to earn these reviews. Here are a few of them, or pop over to our Google profile where you can sort through them all and find what you're looking for.
Very punctual. Very professional. Sergei took his time explaining to me what is happening to my ac unit and gave professional recommendation. Good pricing too. I highly recommended this company.
After multiple attempts to get our boiler system serviced with other companies, Ecoflow was there to help. Both Sergi and Dylan were fantastic to deal with, had our parts and replacement tank ordered quickly and installed in short order. We had encountered an issue shortly after install and they were back at our house the next morning to troubleshoot and solve the problem immediately. We appreciated their clear communication and ability to answer us back after hours, assuring us they were on top of it. We highly recommend EcoFlow for any of your plumbing needs.
Cassie was very pleasant, returned my call quickly Longley with a booked date ! Paul the service tech topped the system up and located the very small leak in the evaporator coil . Other service technicians were not able locate ! Very reasonably priced I highly recommended Ecoflo for your A/C needs.
205 Google reviews at 4.9 stars, from Salmon Arm, Canoe, Eagle Bay, Sorrento, Enderby and Armstrong.
Service area
We're based just outside the industrial park in Salmon Arm, so most of what we do is a short drive rather than a road trip. Canoe and the rural roads behind town, west along the lake through Sorrento, Blind Bay and Eagle Bay out to Chase, east to Sicamous, south down the valley to Enderby and Armstrong, and over to Mabel Lake.
Not sure whether you're inside that? Give us a call and ask. If it turns out we're not the right company for your job, we'll let you know and point you to someone who is.
Thanks to the team at Ecoflow, my place was out of the way and they are the only ones who could be bothered to help me replace an old oil furnace with a propane. The communication was excellent from everyone, I wasn't sitting around wondering if they had a plan or what that might be.
Financing
We're set up with Financeit, so a replacement doesn't have to come out of the account all at once. You apply online, you get an answer in minutes, and it doesn't affect your credit score to find out.
Financing provided by
Licensed and insured
FAQ
We can't guarantee a set callout time. It depends on where you are, the roads, and whether we're already out on another emergency. What we will do is give you an accurate ETA when you call, and let you know if anything changes.
Yes. Our after-hours callout fee is higher than our daytime rate.
But before we send anybody out, we'll give you an accurate idea of what it's going to cost you, and we'll tell you whether the problem can safely wait for regular hours. Plenty of them can.
No. The number on the quote is the number on the invoice, and that's the promise this company is built on.
The one exception is when we open something up and find a second problem behind the first, which happens on old plumbing. At that point we stop, show you what we've found, and price it as its own job. You decide whether it goes ahead. Nothing gets added quietly.
If you reach us between eight and five, Monday to Friday, you'll hear back the same day. That's the office's job and it's consistent.
Outside those hours it depends. A genuine emergency goes to the on-call line and gets answered around the clock. A form submitted at nine on a Saturday night gets picked up the next business morning, and we'd rather tell you that than promise something we can't hold to every time.
Yes, and it's worth being precise about it. There are two halves to a FortisBC or CleanBC application. We complete the contractor portion as part of the job. The homeowner portion has to be submitted by you, and we'll walk you through it.
Before the work starts we'll tell you which rebates the equipment you're considering actually qualifies for. Amounts and program rules change often, so we quote the current figures at your estimate.
Yes, and it's a short visit. Poly-B is grey flexible pipe, usually with copper or plastic crimp rings, and it's most often visible at the hot water tank, under sinks, or where lines run through an unfinished basement.
We'll confirm what you've got, put it in writing for your insurer, and give you a repipe estimate at the same visit if that's where it's heading.
Free estimates, one number quoted up front, and a straight answer about whether this is urgent or whether it can wait until Tuesday.
We read every one of these. If it's an emergency, please phone instead.
Sending this gives us your consent to collect the details above, and any photos you add, so we can get back to you about the job. We don't use them for anything else. The one exception is the optional box for promotional text messages: we only send those if you tick it, and you can withdraw that consent at any time by replying STOP or contacting us. Our privacy policy explains what we keep and why.
Ecoflow Plumbing & Heating Inc., 9225 Firehall Frontage Rd, Salmon Arm, BC V0E 1V3 · (250) 832-5846
We'll get back to you the same day if you send this between 8:00 and 5:00, Monday to Friday. Outside those hours, the next business morning.
