Ecoflow Plumbing & Heating Inc.
If the water heater has quit, the furnace has turned into an expensive fan, or the basement is wetter than it should be after the river came up…
We've got you covered!
Ecoflow handles plumbing, heating, cooling and gas fitting for Enderby and the farms and acreages around it, from Grindrod to Ashton Creek and up Mabel Lake Road. One company for the whole job, with emergencies answered around the clock, and 200+ reviews at 4.9 stars behind us.
Getting here
Our shop is on the Enderby side of Salmon Arm, so heading up 97B to Grindrod and Enderby, out to Mabel Lake, or on toward Sicamous is a quick trip for the guys.
Whether you're in town or on one of the many acreages that dot the landscape around Enderby, we've got you covered for all your plumbing, heating and cooling needs.
Services
Plumbing, heating, cooling and gas fitting under one roof, so one job doesn't need two companies booked around each other.
If it carries water and it's stopped behaving, it's our work.
The jobs that come up again and again around Enderby:
From the house out to the barn, if it carries water, it's our work.
Local conditions
Every town has its own quirks. These are the three that shape plumbing and heating work in and around Enderby.
Enderby takes its drinking water from the Shuswap River, treated at the city's water plant, with a well and Brash Creek as backup sources. It's also the river everyone keeps an eye on in spring. In June 2022 the city opened its Emergency Operations Centre as the river rose, and in May 2023 high, fast water closed Tuey Park and the Kildonan boat launch.
If your house sits on the low ground near the river, your plumbing is part of the flood plan. A sump pump that actually starts when it's needed, and a backwater valve so a surcharged sewer main can't push water back up through a floor drain, are both jobs for before freshet, not during it.
We install and service both, and we'll tell you honestly whether your house needs them.
City water stops at the edge of town. Out in Grindrod, Ashton Creek, along Mabel Lake Road and on the farms in between, you're likely running your own little utility: a well, a pressure tank and a septic system.
That's where a lot of rural calls come from. Pressure tanks that short cycle until something gives out. Pumps that wait for the coldest week of the year to quit. Water that needs treating before it wears out every fixture in the house.
We work on all of it, and if treatment turns out to be the answer, we size it around what's actually coming out of your well.
Inside Enderby, natural gas is on the street. Past the gas lines, homes heat with propane, oil, electric baseboard or wood, and that changes the maths on a heat pump. CleanBC pays the most when a heat pump replaces oil, propane or natural gas, and much less when it replaces electric baseboard, so two similar houses a few kilometres apart can qualify for very different amounts. Our rebates guide has the current figures.
The building code puts January design temperatures at −19°C for Salmon Arm and −20°C for Vernon, the towns on either side of you, and 33°C for July in both. A system for Enderby has to be sized for both ends of that, not just the one you notice this week.
The process
Tell us what the system's doing. If it's an emergency, we'll tell you how soon we can get there and what to shut off in the meantime so it doesn't get worse. If it can wait for regular hours, we'll say so, and save you the after-hours rate.
You get a clear explanation of what's actually wrong, why it happened, how long the fix will take and what it's going to cost, before we even pick up a wrench. Estimates are free, and we won't change the number partway through the job.
But we don't just slap it in and call it a day. The pipe run behind a panel gets the same care as the tap on your sink, even though you're never going to see it again once the cover's back on.
We clean up, show you how to use your new equipment and how to look after it, and let you know if and when it'll need maintenance.
Thanks to the team at Ecoflow, my place was out of the way and they are the only ones who could be bothered to help me replace an old oil furnace with a propane. The communication was excellent from everyone, I wasn't sitting around wondering if they had a plan or what that might be. Thanks guys, just being upfront is helpful.
Service area
From Enderby we cover Grindrod, Mara, Ashton Creek and the properties up Mabel Lake Road, and south to Armstrong and Spallumcheen. Our full service area runs from Chase and Sorrento in the west, through Salmon Arm, to Sicamous in the east.
If your property's on the edge of that and you're not sure, call and ask. If we're not the right company for your job, we can help you find someone who is.
Reviews
Paul and his team did a great job installing my new heat pump at my home in Swansea Point. I was referred by a friend at Swansea Point who also had a new heat pump installed by Ecoflow Heating the previous year. Paul and his team communicated very well with me and kept to their schedule. I highly recommend them for any work needed to be done.
200+ Google reviews at 4.9 stars, from across the Shuswap and the North Okanagan.
FAQ
Yes, and emergency calls are answered around the clock. We can't guarantee a set callout time, but we'll give you an accurate ETA when you call, and tell you what to shut off in the meantime so it doesn't get worse. If it can wait for regular hours, we'll say that too, and save you the after-hours rate.
No. Enderby is inside our normal service area, and there's no separate rural rate inside it. Our after-hours callout fee is higher than our daytime rate, but before we send anybody out, we'll give you an accurate idea of what it's going to cost you.
It depends on how your house connects to the sewer and whether you have drains below street level. A backwater valve stops sewage backing up into the house when the main is overloaded, but it has to be the right type, in the right spot, and it needs checking now and then. We'll look at your setup and tell you whether it's worth doing.
Work on the sewer line generally needs a permit. Enderby's building inspection is run through the Regional District of North Okanagan, and we'll tell you up front what your job needs.
Yes, and it's a short visit. Poly-B is grey flexible pipe, usually with copper or plastic crimp rings, and it's most often visible at the hot water tank, under sinks or where lines run through an unfinished basement. We can confirm what you have, put it in writing for your insurer, and give you a repipe estimate at the same visit if that's where it's heading.
Yes. There are two halves to the paperwork. We complete the contractor portion as part of the job. The homeowner portion has to be submitted by you, and we'll walk you through it.
The one thing to know before anything else: CleanBC needs you pre-registered before the heat pump goes in, not after. Installing first is the most common way people lose the rebate. Our rebates guide explains the order of operations.
Free estimates, no obligation, and we'll tell you straight whether the job's urgent or whether it can wait.
24/7 for emergencies
