Heat pump and mini-split installation, repair, and service across the Shuswap. One system for winter heat and summer cooling, with free estimates and help with your CleanBC rebate.
It's the first thing almost everyone asks, and it's a fair question. A heat pump doesn't burn fuel to make heat. It pulls warmth out of the outdoor air and moves it inside, and there's more warmth out there than you'd expect, even below freezing. On a mild day a heat pump can put out two to five times more heat than the electricity it uses (opens in a new tab).
It does lose some efficiency as the temperature drops, which is why we install cold-climate models built to keep heating well below zero, with some rated to run as low as -30°C. The BC Building Code's winter design temperature for Salmon Arm is -19°C (opens in a new tab), so that's the day we size your system for.
For the odd night that's colder still, a backup heat source picks up the slack so your house stays warm and comfortable.
If your home already has ductwork, a ducted heat pump can use it. The outdoor unit connects to an indoor unit that sends warm or cool air out through the vents you already have, so every room is covered the same way it is now.
No ducts? Then a ductless mini-split is usually the answer. A slim head mounts high on the wall of the room it heats, with a small line set running through the wall to the outdoor unit. One outdoor unit can run a single head or several, and each head has its own temperature setting. Mini-splits are a great fit for homes heated with baseboards, for additions and basement suites, for shops, and for that bedroom over the garage that's never quite comfortable.
Not sure which suits your place? We'll take a look and, if both make sense, price both.
A heat pump is an air conditioner that can also run in reverse. In summer it cools your home and pulls moisture out of the air, just like central air. In winter it flips around and heats. So if your AC is on its last legs, or you've been meaning to add one, get a price on a heat pump too before you replace like for like. We'll give you a quote for both and give you all the information you need to make an informed choice.
These guys absolutely rock at their jobs. In and out in 1 day and super friendly. I thought my heat mini split install would be a multi day headache but Paul and the crew were fast efficient and did a great job.
The CleanBC Better Homes Energy Savings Program (opens in a new tab) can put up to $13,000 toward a heat pump. How much you get depends on what you heat with now, which system you put in, and your household income, and the biggest rebates go to homes coming off oil, natural gas, or propane. The program has a few rules that catch people out, so here they are up front:
Our rebates page has the full table and the steps in order.
Repairs and service
We repair and service existing heat pumps and mini-splits too. Give us a call if yours is icing up and not clearing, blowing cool air when it should be heating, running nonstop without reaching the temperature you set, dripping water from the indoor head, or flashing an error code.
A yearly service keeps it running efficiently, and between visits the best thing you can do is keep the filters clean. Natural Resources Canada (opens in a new tab) suggests cleaning or changing them every three months. Brushing the snow away from the outdoor unit after a heavy snowfall helps too.
You can read a bit about all of our employees on our About page!
Meet the crewThe cost of installing a heat pump into a home varies depending on your house's layout, the type of system you need, the area that it needs to heat, and a bunch of other factors, so giving you a number over the phone would just be a wild guess at the actual cost.
If you want an accurate number for what a system will cost, give us a call and set up a free estimate appointment. We'll send a technician by to give you an accurate price on a system that meets your needs, and let you know if you'll qualify for any rebates.
Yes. A cold-climate heat pump that's sized properly for your home can carry the heating through a Shuswap winter. Most setups include some electric backup heat as part of the system, either built into the indoor unit or the baseboards you already have, and it only kicks in on the very coldest nights. You don't need to keep a furnace around as well.
A heat pump needs its own electrical circuit, and some homes need a panel upgrade too. That part is done by a licensed electrician we coordinate with, and you'll know at the estimate whether your job needs it.
Natural Resources Canada puts the service life of an air-source heat pump at 15 to 20 years. A yearly service and clean filters go a long way toward getting you to the far end of that.
Yes. We fill in the contractor's side as part of the job. Pre-registering with the program is yours to do, and it has to happen before installation, so we'll walk you through it when we quote.
Call us or book a free estimate online, and we'll look at your home, what you're heating with now, and the rebates you can get.
Reach us between 8:00 and 4:00 on a weekday and you'll hear back the same day.
