If the drains are slow to the septic, the water system has put out another notice, or the furnace has picked the coldest night to quit…
We've got you covered!
With just over half an hour of drive time from our shop to the heart of Blind Bay or Sorrento, we're a short trip away from helping you out with all of your plumbing, heating and cooling needs.
That makes a Blind Bay job a normal day's work for our crews rather than a special trip, whether it's a quote on a heat pump, a service call or a whole-house repipe.
Plumbing, heating, cooling and gas fitting under one roof, so one job doesn't need two companies booked around each other.
If it carries water and it's stopped behaving, it's our work.
The jobs that come up again and again in Blind Bay:
If it runs between your tap and your septic tank, it's our work.
Blind Bay isn't a town with one water system and one sewer. That's what makes plumbing here different, and it's most of what we get called about.
There's no single town water system in Blind Bay. Depending on your street you're on one of several small systems drawing from Shuswap Lake, such as the regional district's Cedar Heights and MacArthur Reedman systems or Shuswap Lake Estates' private utility, or on your own well.
Small systems with lake intakes have had a rough few years. In August 2024 a pump failure in the Cedar Heights deep-water intake cut water to about 450 households, and a boil water notice stayed in place while the water was tested. The MacArthur Reedman system, serving about 130 homes, has had repeated boil water advisories and conservation orders as its equipment failed, and the regional district is now replacing its lake intake.
None of that is your plumbing's fault, but it does land in your house. A point-of-entry filter or UV system gives you a second line of defence, sized to what your water actually needs. It doesn't replace following a notice, so sign up for the regional district's Alertable notifications either way.
Blind Bay has no community sewer. The regional district has identified community sewer systems for Sorrento and Blind Bay but is still waiting on grant funding to build them. Outside Shuswap Lake Estates, which runs its own treatment lagoons, homes drain to their own septic systems.
The plumbing side of a septic system is everything from your drains to the tank. When that line sags, cracks or gets into roots, everything upstream slows down. A sewer camera shows us exactly where and why before anyone picks up a shovel.
Pumping the tank and work on the field are a septic contractor's job, and we're happy to work alongside yours.
In the 2021 census the median age in the South Shuswap was 58.8, and more than a third of residents were 65 or older. What most people here want from a heating system is the same: something reliable, easy to live with, and quoted honestly, without being talked into more than the house needs.
A ductless heat pump heats and cools without any new ductwork, which often makes it the simplest upgrade in an older home. And if the place sits empty for part of the winter, the plumbing needs planning for that too: shut-offs you can find, lines that can be drained, and heat that won't quietly fail while you're away.
Tell us what the system's doing. If it's an emergency, we'll tell you how soon we can get there and what to shut off in the meantime so it doesn't get worse. If it can wait for regular hours, we'll say so, and save you the after-hours rate.
You get a clear explanation of what's actually wrong, why it happened, how long the fix will take and what it's going to cost, before we even pick up a wrench. Estimates are free, and we won't change the number partway through the job.
But we don't just slap it in and call it a day. The pipe run behind a panel gets the same care as the tap on your sink, even though you're never going to see it again once the cover's back on.
We clean up, show you how to use your new equipment and how to look after it, and let you know if and when it'll need maintenance.
Thanks to the team at Ecoflow, my place was out of the way and they are the only ones who could be bothered to help me replace an old oil furnace with a propane. The communication was excellent from everyone, I wasn't sitting around wondering if they had a plan or what that might be. Thanks guys, just being upfront is helpful.
From Blind Bay we cover Sorrento, Notch Hill, Balmoral, Tappen and White Lake, and Eagle Bay further along the lake. The rest of our area runs from Chase in the west, through Salmon Arm to Sicamous, and north to Enderby and Armstrong.
If your property's on the edge of that and you're not sure, call and ask. If we're not the right company for your job, we can help you find someone who is.
Just an amazing overall experience!! From Cassie coordinating in the office to Paul and Sergei in the field, they are true professionals who strive for an amazing customer experience. Extremely knowledgeable and professional. Truly want their customers to be happy. Came to my home in Eagle Bay which is quite remote to have a look and provide quote. Installed a phenomenal mini split unit within a week and I couldn't be happier.
During install when I wasn't available, Paul was sure to FaceTime to ensure all was in installed exactly where I wanted. Amazing work and so happy with the clean install. Left zero mess and have followed up to make sure all is working well and I am happy. I couldn't recommend this company more if you need anything they do!! Choose these folks. They are the best.
200+ Google reviews at 4.9 stars, from across the Shuswap and the North Okanagan.
Yes, and emergency calls are answered around the clock. We can't guarantee a set callout time, but we'll give you an accurate ETA when you call, and tell you what to shut off in the meantime so it doesn't get worse. If it can wait for regular hours, we'll say that too, and save you the after-hours rate.
Yes. Our after-hours callout fee is higher than our daytime rate.
But before we send anybody out, we'll give you an accurate idea of what it's going to cost you, and we'll tell you whether the problem can safely wait for regular hours.
Yes. First we look at where your water comes from, whether that's a small community system, a line from the lake or a well, and what's in it. Treatment gets sized to that, not picked from a catalogue. A UV system doesn't replace following a boil water notice. It's a second line of defence for when something upstream goes wrong.
We work on the plumbing side: the drains, the line from the house to the tank, and finding out with a camera why it's backing up. Pumping the tank and repairs to the field belong to a septic contractor, and we're happy to work alongside yours.
Yes. There are two halves to the paperwork. We complete the contractor portion as part of the job. The homeowner portion has to be submitted by you, and we'll walk you through it.
The one thing to know before anything else: CleanBC needs you pre-registered before the heat pump goes in, not after. Installing first is the most common way people lose the rebate. Our rebates guide explains the order of operations.
Free estimates, no obligation, and we'll tell you straight whether the job's urgent or whether it can wait.
24/7 for emergencies
